Live Oak Banking Company is not only the leading small business lender in the country, but it also has a unique history of lending to veterinarians and originating some of the largest veterinary loans in the United States. In this episode, Chip Mahan, the CEO of Live Oak Banking Company, joins the show to share his insights into how Live Oak Banking Company got started in the veterinary lending business and his perspective on building relationships with employees and customers.
Listen in as Chip explains why he believes that treating every customer as “the only customer around” and treating employees well are essential ingredients for success. He also discusses why he believes trust is a fundamental aspect of the client/employee/owner relationship. You’ll also hear tips on how fostering a culture of trust and collaboration among your team can help build a successful business model.
Listen to the Full Episode:
What You’ll Learn In Today’s Episode:
- How Live Oak Banking Company got started making loans to veterinarians.
- A benefit to knowing the infrastructure of the bank you deal with.
- How building trust and ensuring your employees feel valued can contribute to a successful business model.
Resources In Today’s Episode:
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Disclosure: Travis York is the owner of Three and One Vet Advisors and a partner of SignatureFD. Three and One Vet Advisors is a veterinary consulting and strategic planning firm of which SignatureFD has no involvement or ownership. James Yost is a partner and wealth adviser at SignatureFD. SignatureFD is an investment adviser registered with the U.S. Securities and Exchange Commission. Three and One Vet Advisors and SignatureFD are not affiliated. Mr. York provides all non-investment advisory services through Three and One Vet Advisors. The opinions of the guests and the contents of this podcast are intended to be educational only and should not be relied upon as investment, tax, business, or planning advice. You should consult with a professional advisor prior to taking any course of action that may impact you or your business.